Legal
Website & Marketing Terms
Website Terms of Use
Last updated: 7 July 2026
1. Who we are
This website is operated by Agora Competitions Ltd.
Company number: 17266931
Registered office: 2a Rochdale Road, Bacup, England, OL13 9NZ
Website: www.agoracompetitions.co.uk
2. Using our website
You may use our website only for lawful personal use and in accordance with these Website Terms of Use, our Acceptable Use Policy and our Terms and Conditions.
You must be 18 or over to create an account or enter competitions.
3. Access to the website
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
We may suspend, withdraw, restrict or change any part of the website without notice for maintenance, security, legal, operational or business reasons.
4. Account access
You are responsible for keeping your account login details secure.
You must not share your password or allow anyone else to access your account.
We may disable an account or password if we reasonably believe there has been a breach of these terms or a security risk.
5. Content on the website
Website content is provided for general information and participation in competitions.
We aim to keep content accurate, but we do not guarantee that all content is complete, current or free from errors.
Competition specific terms on a competition page will apply to that competition.
6. Intellectual property
We own or license the intellectual property rights in the website and its content.
This includes:
- Brand names.
- Logos.
- Page designs.
- Text.
- Images.
- Graphics.
- Videos.
- Software.
- Code.
- Databases.
- Entry systems.
- Draw process materials.
You must not copy, reproduce, modify, distribute, scrape, sell, exploit or reverse engineer our website or content without permission.
7. User content
If you upload, send or post content to us, such as reviews, comments, photographs, videos, testimonials or social media content, you confirm that:
- You have the right to provide it.
- It is accurate where it states facts.
- It is lawful.
- It does not infringe another person’s rights.
- It does not contain abusive, defamatory, discriminatory, obscene or harmful material.
You grant us a non exclusive, worldwide, royalty free licence to use, reproduce, edit, publish and share that content for operating and promoting our business, unless we agree otherwise or applicable law prevents this.
8. Links to our website
You may link to our website in a fair and lawful way that does not damage our reputation or suggest false association, approval or endorsement.
We may require you to remove a link if we consider it inappropriate.
9. Third party links
Our website may contain links to third party websites or services.
We are not responsible for third party content, services, privacy practices, terms or availability.
10. Viruses and security
We do not guarantee that the website will be secure or free from bugs, viruses or harmful material.
You are responsible for using appropriate device protection.
You must not misuse the website by introducing viruses, malware or harmful code, or by attempting unauthorised access.
11. Scraping and automated access
You must not scrape, crawl, copy, harvest, monitor, benchmark or use automated systems on our website without written permission.
This includes attempts to extract competition data, entry lists, ticket numbers, pricing, draw data, user data or website content.
12. Breach of these terms
If you breach these terms, we may:
- Suspend or close your account.
- Restrict access to the website.
- Void entries.
- Withhold prizes pending investigation.
- Remove user content.
- Report misuse to relevant authorities.
- Take legal action where appropriate.
13. Liability
Nothing in these terms excludes liability where it would be unlawful to do so.
Subject to that, we are not liable for business losses, loss of profit, loss of revenue, loss of data, loss of goodwill, indirect losses or losses caused by events outside our reasonable control.
14. Changes to these terms
We may update these Website Terms of Use from time to time.
The latest version will be published on this page.
15. Governing law
These terms are governed by the laws of England and Wales.
16. Contact
For website questions, contact support@agoracompetitions.co.uk.
Marketing and SMS Terms
Last updated: 7 July 2026
1. Purpose
These terms explain how Agora Competitions Ltd may send marketing and service communications.
They should be read with our Privacy Notice and Cookie Policy.
2. Service messages
Service messages are messages needed to provide our services.
They may include:
- Account creation messages.
- Login and security messages.
- Entry confirmations.
- Payment confirmations.
- Draw updates.
- Winner notifications.
- Prize claim messages.
- Refund messages.
- Support replies.
- Complaint replies.
- Policy change notices.
Service messages are not marketing. You may not be able to opt out of service messages while you have an active account, active entries or unresolved support matters.
3. Marketing messages
Marketing messages may include:
- New competition announcements.
- Prize promotions.
- Discounts.
- Bonus draws.
- Referral offers.
- Site credit promotions.
- Launch updates.
- Winner stories.
- Brand updates.
- Reminders about competitions you viewed or started entering.
We will only send marketing where permitted by law.
4. Marketing channels
We may use:
- Email.
- SMS.
- WhatsApp or similar messaging apps, where enabled.
- Push notifications, where enabled.
- Paid social advertising.
- Retargeting adverts, subject to cookie consent where required.
- Custom audience advertising, where lawful.
5. Consent
Where consent is required, we will ask for your consent before sending marketing or using relevant tracking technologies.
Consent must be freely given, specific, informed and unambiguous.
You can withdraw consent at any time.
6. Soft opt in
Where legally permitted, we may send marketing about similar products or services to customers who have previously bought from us or negotiated to buy from us, provided they were given a clear chance to opt out.
You can opt out at any time.
7. How to opt out
You can opt out of marketing by:
- Clicking unsubscribe in an email.
- Replying STOP to an SMS where available.
- Changing account preferences.
- Changing cookie preferences for advertising tracking.
- Contacting support@agoracompetitions.co.uk.
Opting out of marketing does not stop service messages.
8. SMS terms
If you opt in to SMS marketing:
- Message frequency may vary.
- Standard network charges may apply.
- You can opt out by replying STOP where available.
- We may use our SMS provider or another provider to send messages.
- We may send service SMS messages where required for account security, prize claims or support.
9. Abandoned basket and reminder messages
We may send reminders where you start but do not complete an entry, subject to applicable law and your preferences.
These messages may be sent by email, SMS or advertising platforms depending on your consent and settings.
10. Advertising pixels and retargeting
We may use advertising pixels or similar technologies to measure and improve adverts.
These technologies may be provided by platforms such as Meta, TikTok or Google. They will be used only where consent is required and has been given.
You can manage choices through Cookie Preferences.
11. Custom audiences
Where lawful, we may use hashed or otherwise protected contact data to create or exclude advertising audiences on third party platforms.
For example, we may use this to avoid showing adverts to people who have opted out or to show relevant promotions to existing customers.
You can object to this by contacting privacy@agoracompetitions.co.uk.
12. Responsible play and marketing suppression
If you request account closure, cooling off or self exclusion style restrictions, we may suppress marketing to support that request.
If you tell us that marketing is causing financial or emotional harm, we will take reasonable steps to stop sending marketing to you.
13. Contact
For marketing questions or opt out requests, contact: